Delivery Information

At NBDN Store, we are committed to ensuring a smooth and efficient delivery process for all our customers. Below, you will find details regarding our shipping and delivery policies.

1. Order Processing Time

  • All orders are processed within 1 business days after payment confirmation.

  • Processing times may be extended during peak shopping seasons or due to unforeseen circumstances.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Time

  • We offer standard and express shipping options depending on the destination.

  • Estimated delivery times vary based on location:

    • Domestic Shipping: 10-12 business days

    • International Shipping: 12-15 business days

  • Delivery times are approximate and may be affected by external factors such as customs processing or carrier delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the shipping method, destination, and order weight.

  • Free shipping may be available for orders over 99 USD.

  • Any additional customs duties or import taxes are the responsibility of the buyer.

4. Order Tracking

  • Once an order is shipped, customers will receive a confirmation email with tracking details.

  • Tracking updates may take 24-48 hours to appear in the system.

5. Lost or Delayed Shipments

  • If your order has not arrived within the estimated timeframe, please contact us at [Your Email].

  • We are not responsible for delays caused by shipping carriers, customs, or other external factors.

  • If an order is lost in transit, we will work with the carrier to find a resolution, including a possible replacement or refund.

6. Incorrect Shipping Address

  • Customers are responsible for providing accurate shipping details.

  • If an incorrect address is provided and the order is returned to us, additional shipping fees may apply for reshipment.

  • If the package is lost due to an incorrect address, we are not responsible for replacing or refunding the order.

7. Delivery Issues & Damaged Items

  • If you receive a damaged item, please contact us within 2 days with photos of the damaged product and packaging.

  • We will assess the claim and offer a replacement or refund where applicable.

8. Contact Us

For any delivery-related inquiries, please reach out to us at:
Email: support@nbdnstore.com

By placing an order with NBDN Store, you acknowledge that you have read, understood, and agreed to our Delivery Information policy.