Return Policy

At NBDN Store, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

  • Returns are accepted within 2 days of receiving your order.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Certain products, such as [non-returnable items, e.g., personalized products, perishable goods, hygiene items], are not eligible for returns.

2. Return Process

  • To initiate a return, contact us at support@nbdnstore.com with your order details and reason for return.

  • Once approved, you will receive instructions on how to return the product.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 2 business days to the original payment method.

  • Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need to exchange an item for the same product, contact us at support@nbdnstore.com.

5. Late or Missing Refunds

  • If you haven’t received a refund within the stated processing time, please check with your bank or payment provider.

  • If the issue persists, contact us for further assistance.

6. Contact Us

For any return-related inquiries, please reach out to us at:
Email: support@nbdnstore.com

By purchasing from NBDN Store, you acknowledge that you have read, understood, and agreed to our Return Policy.