Policy for Buyers

1. Order Placement & Payment

  • Buyers must provide accurate and complete information when placing an order.

  • Orders are processed only after payment is confirmed.

  • We accept payments via Paypal/Visa/Credit Card.

  • If a payment dispute arises, we reserve the right to suspend or cancel the order.


2. Shipping & Delivery

  • We process orders within 1 business days after payment confirmation.

  • Estimated delivery time varies by location and supplier but typically ranges between 10-12 business days.

  • Buyers are responsible for providing accurate shipping details. We are not liable for lost or delayed shipments due to incorrect addresses.

  • Tracking information will be provided when available.


3. Returns & Refunds

  • We only accept returns for defective or incorrect items. Buyers must contact us within 3 days of receiving their order.

  • Refunds or replacements will be processed after verification with our suppliers.

  • Return shipping costs (if applicable) are the buyer’s responsibility unless otherwise stated.

  • Items that are damaged due to misuse, wear and tear, or unauthorized alterations are not eligible for returns or refunds.


4. Cancellations & Order Changes

  • Orders can only be canceled or modified within 24 hours after purchase.

  • Once an order has been processed for shipping, cancellations or changes are no longer possible.


5. Product Quality & Liability

  • We source our products from third-party suppliers, and while we strive for quality, we do not manufacture the products ourselves.

  • Buyers must review product descriptions and specifications before purchasing.

  • We are not liable for any damages, losses, or injuries resulting from the use of our products.


6. Dispute Resolution

  • In case of any disputes, buyers must first contact our customer support team to seek resolution.

  • If the issue remains unresolved, it may be escalated through formal dispute resolution procedures.


7. Governing Law

  • This policy is governed by and interpreted in accordance with the laws of Your Country/State.

  • Any disputes arising from this policy shall be settled in the courts of Your Jurisdiction.


8. Contact Us

If you have any questions or concerns, please contact us at:
Email: support@nbdnstore.com

By purchasing from NBDN Store, you acknowledge that you have read, understood, and agreed to this Policy for Buyers.