Shipping Policy

At NBDN Store, we aim to deliver your orders efficiently and securely. Please review our shipping policy below for details on processing times, delivery options, and other important information.

1. Order Processing Time

  • Orders are processed within 1 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing times may be extended during peak shopping seasons or due to unforeseen circumstances.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 10-12 business days.

  • Express Shipping: Estimated delivery within 12-15 business days (additional charges apply).

  • International Shipping: Available for select countries with delivery time varying by location.

Delivery times are approximate and may be affected by external factors such as customs processing or carrier delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.

  • Free shipping may be available for orders over 99 USD.

  • International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • Tracking updates may take 24-48 hours to appear in the system.

5. Lost or Delayed Shipments

  • If your order has not arrived within the estimated timeframe, please contact us at support@nbdnstore.com.

  • We are not responsible for shipping delays caused by unforeseen circumstances, carrier issues, or customs processing.

  • If an order is lost in transit, we will work with the carrier to find a resolution, including a possible replacement or refund.

6. Incorrect Shipping Address

  • Customers are responsible for providing accurate shipping details.

  • If an incorrect address is provided and the order is returned to us, additional shipping fees may apply for reshipment.

  • If the package is lost due to an incorrect address, we are not responsible for replacing or refunding the order.

7. Damaged Items

  • If you receive a damaged item, please contact us within 2 days with photos of the damaged product and packaging.

  • We will assess the claim and offer a replacement or refund where applicable.

8. Contact Us

For any shipping-related inquiries, please reach out to us at:
Email: support@nbdnstore.com

By placing an order with NBDN Store, you acknowledge that you have read, understood, and agreed to our Shipping Policy.